What’s the difference between block, quarantine, and junk classification?

Still have a question, spotted an error, or have a better explanation or a source we should cite?

Block means the message is rejected during the SMTP transaction. It never enters the mail system. The sender receives a bounce notification. This is the most severe action, typically reserved for known threats or blacklisted senders.

Quarantine accepts the message but holds it for administrator review, common in enterprise environments. The recipient may not see the message unless an admin releases it. Quarantine is used when the filter is uncertain and wants human judgment.

Junk or spam classification delivers the message to the recipient's spam folder. The message is accessible but segregated from the primary inbox. Users can rescue messages from junk, which trains the filter to adjust its judgment.

The progression represents decreasing severity: block is total rejection, quarantine is supervised holding, and junk is delivery with a warning label.

Blocked ships are turned away at sea. Quarantined ships anchor under guard. Junked ships dock at a separate pier where the crew must come retrieve their cargo.

Contributors

Who worked on this answer

Every name links to their profile. Every company links to their site. Real people, real accountability.

Ask an AI · tailored to your setup

Understand what each filter action means for your deliverability.

I got a bounce saying my message was "blocked" but my team mentioned "quarantine" as another option. What's the actual difference between block, quarantine, and junk for my sender reputation, and which one should concern me most?

Edit the yellow boxes, then send to the AI of your choice.