Trust beats tactics

You may not send email. Someone you work with definitely does.

I clean email lists. Not because yours is bad, but because every list ages, even the well kept ones. Five ways we can work together, three of them free.

One

The web has one standard. Email has none you get to see.

Most of any email list lives with four companies. On the web, everyone follows one standard. In email, each provider runs its own set of rules — nobody wrote them down for you, and they change whenever they like. That's why almost nobody does this for a living.

Two

A quarter of your list dies every year

Most of it never bounces. You just stop hearing back. A complaint often never reaches you at all, and some of those opens were software, not a person.

22–30%

Business data that goes stale every year — Dun & Bradstreet

22%

Workers who have been in their job under a year, each one leaving a work address behind — US Bureau of Labor Statistics

  • Google reserves the right to delete an account left unused for two years.
  • An open can be recorded by software rather than by a person, and your own reports cannot tell you which. How often varies by inbox, and it moves.
  • Yahoo and Microsoft both tell senders, in writing, to remove invalid addresses to protect sender reputation.
  • People simply walk away from an address once it drowns in spam, or because they only ever gave it to you for the discount code.

Three

What I see on every list

So we go through it and clean it up. Maintenance, not a diagnosis — everybody needs it eventually. Spam filters can see the dead addresses. You cannot. Every address gets a verdict and the reason behind it, which makes it the one thing here you actually control.

46%

of a 318,000-address list, built over eight years and never once cleaned. The owner had no idea.

Four

What changes after a clean

You pay for fewer sends, and more of them arrive. A clean often moves a client to a cheaper plan — sometimes two tiers down — every month after, for as long as the list stays clean. What it costs is less than one month of what they were overpaying. I have never seen a first clean come out behind. Sometimes nothing is wrong — then I say so, and send you no invoice.

Six ways we can work together

Which one are you?

We have been doing this a long time

You just have not heard of us

There are no ads, no billboards, and no funding round. I have worked the blocking side. I know what filters look for, and I also know the things senders do that are completely innocent but look identical to a machine. That is how people get penalised for a strategy that made perfect sense. That is the whole job.

2020Litmus Coach Award
2021MARsum Top 100 Marketing and Advertising Leaders
2022Marketing 2.0 Best Business Award
2026Lenovo Twinning Finalist

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Whichever one you are, come and talk to me.

10 seconds

Send me a CSV. Your first 1,000 addresses, free.

Email me

One message

Ask me anything, even if you have nothing to send.

On LinkedIn

20 minutes

Talk it through properly, on a call.

Book a slot

P.S. This page only travels when somebody sends it. If a name came to mind while you were reading, that is who it is for.