What are privacy implications of tracking?
Email tracking enables powerful behavioral insights but raises significant privacy concerns.
What tracking reveals:
When and where recipients opened (time, IP-based location)
What device and email client they use
Which links they clicked and when
Whether they forwarded (if tracking survives)
Patterns of engagement over time
Privacy concerns:
Invisible monitoring: Recipients often don't realize they're tracked. The pixel is invisible; link wrapping isn't obvious.
Location exposure: IP addresses reveal approximate location, which some consider sensitive.
Behavioral profiling: Aggregating tracking data builds detailed profiles of individual behavior.
Third-party sharing: Tracking often involves third parties (ESPs, analytics platforms) who receive recipient data.
Regulatory requirements:
GDPR: Requires lawful basis for processing (often legitimate interest for marketing analytics), transparency in privacy policies, and data subject rights.
CCPA: Requires disclosure of data collection and opt-out rights.
Best practices:
Disclose tracking in privacy policies
Respect privacy settings (like Apple MPP) gracefully
Only collect data you actually use
Secure tracking data appropriately
Tracking is a privilege earned through transparency, not a right to take silently.
Was this answer helpful?
Thanks for your feedback!