How to document and prevent future reputation issues?

Documentation and prevention require systematic operational improvements:

Incident documentation recording what happened, when it was detected, what caused it, how it was fixed, and how long recovery took. This creates institutional memory.

Root cause analysis that goes beyond symptoms to understand why the problem occurred. Address the cause, not just the effect.

Monitoring dashboards that aggregate reputation data from all sources for regular review.

Alerting thresholds that trigger notifications when metrics approach danger zones, catching problems before they become crises.

Process improvements including list hygiene schedules, sending pattern guidelines, and approval workflows for risky campaigns.

Prevention is like maintaining your ship between voyages. Regular inspection, documented procedures, and crew training prevent the disasters that undisciplined operations invite.