When can a cold contact become part of marketing lists?
Transitioning cold contacts to marketing lists requires explicit permission, not assumed consent.
When transition is appropriate:
Contact explicitly opts in to receive marketing
Clear consent is obtained through a form or explicit request
Relationship progresses to customer status with appropriate disclosures
When transition is problematic:
Adding to marketing list because they replied to cold email
Assuming a meeting request means marketing consent
Automatically subscribing anyone who engaged
No clear consent moment in the relationship
Best practice approach:
Keep cold contacts in separate database or segment
Ask explicitly if they'd like to receive ongoing communications
Document consent source and date
Provide clear opt-out even for transitioned contacts
Legal considerations:
GDPR: Consent must be freely given, specific, informed, unambiguous
CASL: Express consent required for ongoing marketing
CAN-SPAM: More permissive but still requires opt-out
A business relationship started through cold outreach doesn't automatically grant marketing permission. Entering the harbor doesn't grant citizenship.
Was this answer helpful?
Thanks for your feedback!