What’s simulated phishing training?

Simulated phishing sends fake phishing emails to employees, measuring response. Employees who click receive immediate education. Results identify vulnerable areas and measure training effectiveness over time.

Program elements: realistic but safe simulations, immediate feedback on clicks, educational content explaining what was missed, and tracking showing improvement over time.

Best practices: vary difficulty levels, don't use simulations punitively, provide context about why training matters, and ensure leadership participates. Simulations should teach, not trick.