How to integrate custom routing with ESP tracking?
Combining custom mail routing with ESP tracking features requires thoughtful architecture to maintain both control and visibility.
Approach 1: ESP as smart host
Your application generates messages
Messages route through your MTA to ESP
ESP wraps links, adds tracking pixel, handles analytics
ESP delivers to recipients
You get ESP tracking with your origination point
Approach 2: API injection for tracking only
Generate content via ESP API to get tracked links/pixels
Receive the modified content back
Send through your own MTA
Track pixels/links point to ESP servers for data collection
Approach 3: Self-hosted tracking
Implement your own click/open tracking
Full control but no ESP features
Host tracking endpoints on your infrastructure
Build analytics yourself
Considerations:
ESP tracking domains need to be trusted (custom tracking domains help)
Authentication must work for final delivery path
Reporting may be split between systems
Cost model changes (may pay for tracking without using ESP delivery)
Some ESPs support these hybrid models better than others. Discuss your architecture with ESP support before committing to a design.
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