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What is encryption in transit (TLS) and at rest?

Email security requires protection both while data moves and while it's stored. These are complementary but distinct protections.

  • Encryption in transit (TLS):
  • Protects data as it travels between servers
  • SMTP over TLS encrypts the connection between MTAs
  • Prevents interception of email content during delivery
  • Certificates verify server identity
  • Most email now uses TLS; major providers require or strongly prefer it
  • Check via headers: "with ESMTPS" indicates TLS was used
  • Encryption at rest:
  • Protects stored data (databases, logs, backups)
  • Encrypts data on disk using keys
  • Protects against physical theft or unauthorized access to storage
  • Standard practice for ESPs handling customer data
  • May be required for compliance (GDPR, HIPAA, PCI)
  • What this means for senders:
  • Your subscriber data should be encrypted while stored at your ESP
  • Messages should use TLS during transmission
  • Look for ESPs that document their encryption practices

Note: TLS protects the channel, not the message itself. End-to-end encryption (S/MIME, PGP) encrypts the message content, but these aren't practical for marketing email.

Transit encryption is the armored truck; at-rest encryption is the vault. Both protect the cargo at different points.

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