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Stuck on Temporary Deferrals? — Learn why emails are deferring and how to resolve retry issues. Fix Deferrals →

What does “temporary deferral” mean in logs?

A temporary deferral (or soft bounce with retry) indicates the receiving server couldn't accept the message right now but might accept it later. The message stays queued for automatic retry.

  • Common deferral reasons:
  • Rate limiting: "Too many connections" or "sending too fast." The recipient is throttling your volume.
  • Server busy: Temporary overload or maintenance on the receiving end.
  • Greylisting: Intentional first-attempt rejection to filter spam (legitimate retries succeed).
  • Reputation-based delays: Provider is delaying your mail due to questionable reputation without outright blocking.
  • Temporary filtering: Content triggered a filter that defers rather than rejects.
  • What happens next:
  • ESP queues the message
  • Retries according to backoff schedule
  • Most deferrals resolve within hours
  • Persistent deferrals (days) may eventually bounce
  • When to be concerned:
  • High deferral rates to a specific domain (they might be throttling you)
  • Growing deferral queues (delivery not keeping up)
  • Deferrals converting to bounces after retry exhaustion

Deferrals are normal in small numbers. Large-scale deferrals suggest you need to slow down, improve reputation, or investigate recipient-side issues.

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