What are the most common ESP-related deliverability issues?
Many deliverability problems trace to ESP configuration or infrastructure issues rather than content or list quality.
Authentication misconfiguration:
SPF records missing ESP includes
DKIM not properly set up or key mismatch
DMARC alignment failing due to domain mismatches
Custom domain setup incomplete
Shared IP reputation:
Other senders on shared pools causing problems
ESP not adequately managing pool quality
Being stuck in a low-quality pool despite good practices
IP warmup failures:
Sending too much too fast from new IPs
Not following ESP warmup guidance
Warmup interrupted or inconsistent
Bounce handling issues:
ESP not suppressing bounces properly
Continuing to send to invalid addresses
Misclassified bounces
Tracking domain problems:
Shared tracking domain blocklisted
Custom tracking domain not configured
SSL certificate issues on tracking domains
Platform-specific issues:
ESP limitations on sending speed
Queue delays during high-volume periods
Technical issues on ESP side affecting delivery
Check ESP documentation, verify your configuration, and use their support when troubleshooting. Many issues have straightforward fixes once identified.
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