Privacy Policy
Last updated: January 28, 2025
Review My Emails ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website reviewmyemails.com and use our email list cleaning services.
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, company name when you create an account or contact us
- Email Lists: Email addresses you upload for validation and cleaning services
- Payment Information: Billing details processed securely through Stripe (we do not store full payment card numbers)
- Communications: Information you provide when contacting customer support
1.2 Information Collected Automatically
- Device Information: Browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent, clicks, and navigation patterns
- IP Address: Collected for analytics and security purposes (anonymized in analytics)
- Cookies: See our Cookie Policy for details
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our email list cleaning services
- Process transactions and send related information
- Send transactional emails (receipts, service notifications, security alerts)
- Respond to your comments, questions, and support requests
- Analyze usage patterns to improve our website and services
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
3. Data Sharing and Third-Party Services
We share your information with the following categories of service providers who help us operate our business:
| Provider | Purpose | Data Processed |
|---|---|---|
| MongoDB Atlas | Database hosting | Account data, email lists |
| Stripe | Payment processing | Payment and billing information |
| Vercel | Website and app hosting | Server logs, IP addresses |
| Google Drive | Secure file delivery | Cleaned list files |
| Brevo | Transactional email | Email addresses, names |
| Bouncer | Email verification | Email addresses only |
| Google Analytics | Website analytics | Anonymous usage data |
| Microsoft Clarity | User experience analytics | Anonymous interaction data |
All service providers are bound by data processing agreements and are required to protect your information in accordance with applicable laws.
4. Data Retention
- Email Lists: Uploaded lists are automatically deleted within 30 days of processing completion. You may request immediate deletion at any time.
- Account Data: Retained while your account is active and for up to 3 years after account closure for legal and compliance purposes.
- Analytics Data: Google Analytics retains data for 14 months. Microsoft Clarity retains data for 30 days.
- Transaction Records: Retained for 7 years as required by tax and financial regulations.
5. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data in a machine-readable format
- Objection: Object to processing of your personal data
- Restriction: Request restriction of processing
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise any of these rights, contact us at privacy@reviewmyemails.com.
6. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
- EU Standard Contractual Clauses (SCCs) with our service providers
- Data Privacy Framework certifications where applicable
- Binding corporate rules and data processing agreements
7. Security
We implement industry-standard security measures including:
- TLS 1.3 encryption for all data in transit
- AES-256 encryption for data at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication requirements
- Employee training on data protection
For more details, visit our Security page.
8. Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@reviewmyemails.com
- General Inquiries: ahoy@reviewmyemails.com
For EU residents, you also have the right to lodge a complaint with your local data protection authority.