How do you combine multiple trigger conditions?
Combining multiple trigger conditions creates more sophisticated, targeted automation:
AND conditions: All conditions must be true. "Viewed product AND did not purchase within 2 hours AND is not already in cart abandonment flow."
OR conditions: Any condition triggers the flow. "Abandoned cart OR added to wishlist OR viewed same product 3 times."
Sequential conditions: Conditions must occur in order. "Downloaded whitepaper, THEN visited pricing page, THEN did not request demo."
Exclusion conditions: Conditions that prevent triggering. "Trigger UNLESS customer purchased in last 7 days."
Priority rules: When multiple triggers could fire, which takes precedence.
Complex conditions prevent over-messaging while ensuring the right message reaches the right customer.
Combined conditions reflect real customer complexity. Simple triggers miss nuance. Sophisticated logic captures it.
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