How do you manage bounce data privacy and retention?
Bounce data privacy requires thoughtful management:
Data elements to protect:
Email addresses. Bounce reasons (may contain content). Timestamps and patterns. Association with other data.
Retention considerations:
Suppression lists: May need indefinite retention to prevent re-sending. Detailed bounce logs: Limited retention (30-90 days typical). Aggregate analytics: Can retain longer without PII.
Privacy compliance:
GDPR: Data minimization, purpose limitation. Right to deletion: Balance against suppression need. Access requests: Include bounce data if applicable.
Security measures:
Encrypted storage. Access controls. Audit logging. Secure transmission.
Practical approach:
Keep suppression status; purge detailed logs. Anonymize for analytics. Document retention policy.
Bounce data is personal data. Protect it accordingly while maintaining suppression capability.
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