What is bounce normalization?

Bounce normalization creates consistency from chaos:

The problem:

Different providers format bounces differently. Custom codes, varying message structures. Inconsistent enhanced status code usage. Makes cross-provider analysis difficult.

Normalization process:

Parse incoming bounce regardless of format. Extract key fields: code, address, timestamp, reason. Map to standardized categories. Store in consistent schema.

Standardized fields:

Bounce type: Hard, soft, block, technical. Reason category: User not found, mailbox full, policy, etc. Original code: Preserved for reference. Actionable status: Suppress, retry, investigate.

Benefits:

Unified reporting across providers. Consistent automation rules. Easier trend analysis. Simplified integration.

Normalization translates every harbor's dialect into one common language.