How do CNAME or tracking domain errors trigger bounces?
CNAME and tracking domain errors can break email delivery:
How tracking domains work:
ESP provides tracking domain for links. You create CNAME pointing to ESP. Links in email use your branded domain. ESP handles click tracking and redirect.
What can go wrong:
CNAME not configured: Your domain does not resolve to ESP. CNAME deleted: Was working, now broken. ESP endpoint changed: CNAME target no longer valid. SSL certificate mismatch: HTTPS fails on custom domain.
Impact on delivery:
Broken links may trigger spam filters. Unresolvable domains look suspicious. Content scanning fails on broken URLs.
Prevention:
Monitor tracking domain health. Test links before sending. Update CNAMEs when ESP changes endpoints.
Tracking domains are your branded harbor markers. Keep them properly maintained.
Was this answer helpful?
Thanks for your feedback!