How do I troubleshoot block bounces?
Troubleshooting block bounces requires systematic investigation:
Step 1: Read the full error
Extract exact message text. Note any reference URLs or codes. Identify which provider blocked you.
Step 2: Check blocklists
Query major blocklists (Spamhaus, Barracuda, etc.). Check both IP and domain. Request removal if listed.
Step 3: Verify authentication
Test SPF, DKIM, DMARC alignment. Ensure all sending IPs are authorized. Check for configuration errors.
Step 4: Review content
Scan for spam trigger patterns. Check URLs against blocklists. Review recent campaign content.
Step 5: Check reputation tools
Google Postmaster Tools. Microsoft SNDS. Provider-specific dashboards.
Step 6: Follow remediation
Many block messages include remediation URLs. Follow provider-specific processes.
Block bounces are symptoms. Find and treat the underlying disease.
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