How to build a permission pipeline from first contact to relationship?
A permission pipeline moves contacts from cold outreach to consented relationships through deliberate stages.
Pipeline stages:
- Cold contact: Initial outreach, no prior relationship
- Engaged prospect: Responded to outreach, exploring fit
- Active conversation: Ongoing dialogue about potential relationship
- Consented contact: Explicit permission for ongoing communication
- Customer relationship: Business relationship with appropriate permissions
Progression requirements:
- Each stage requires positive action from the contact
- Consent is obtained explicitly, not assumed
- Value is delivered at each stage
- Pace is set by the contact, not imposed
Documentation through pipeline:
- Track current stage for each contact
- Log actions that triggered progression
- Record consent moments with timestamps
- Maintain history of the relationship
Best practices:
- Don't skip stages
- Respect contacts who don't progress
- Different communication appropriate at each stage
- Regular review of stalled contacts
Permission pipelines build genuine relationships rather than forcing contacts through a funnel.
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