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How to build a permission pipeline from first contact to relationship?

A permission pipeline moves contacts from cold outreach to consented relationships through deliberate stages.

Pipeline stages:

  • Cold contact: Initial outreach, no prior relationship
  • Engaged prospect: Responded to outreach, exploring fit
  • Active conversation: Ongoing dialogue about potential relationship
  • Consented contact: Explicit permission for ongoing communication
  • Customer relationship: Business relationship with appropriate permissions

Progression requirements:

  • Each stage requires positive action from the contact
  • Consent is obtained explicitly, not assumed
  • Value is delivered at each stage
  • Pace is set by the contact, not imposed

Documentation through pipeline:

  • Track current stage for each contact
  • Log actions that triggered progression
  • Record consent moments with timestamps
  • Maintain history of the relationship

Best practices:

  • Don't skip stages
  • Respect contacts who don't progress
  • Different communication appropriate at each stage
  • Regular review of stalled contacts

Permission pipelines build genuine relationships rather than forcing contacts through a funnel.

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