What’s the best way to train employees on phishing?

Multi-modal approach: combine formal training (courses, modules), simulated exercises (fake phishing tests), and ongoing reinforcement (reminders, updates). Different methods reach different learning styles.

Practical focus: show real examples, practice identifying threats, and provide clear reporting procedures. Abstract concepts matter less than practical recognition skills.

Positive culture: reward reporting, avoid shaming failures, and celebrate security wins. Fear-based approaches create hiding rather than reporting. Make security everyone's responsibility without blame.