What is “smart foldering” at Outlook?
Smart foldering at Outlook refers to Focused Inbox:
Focused: Messages Outlook predicts are most important. User behavior and sender patterns drive classification.
Other: Lower-priority messages including bulk mail and newsletters.
Smart foldering adapts to each user. Moving messages between Focused and Other trains the system.
Unlike spam filtering, smart foldering sorts wanted mail by priority. Both Focused and Other are successful delivery.
Express lane versus standard queue at the dock. Both enter the harbor.
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