How does CSA certification work?
CSA certification works through an application, audit, and monitoring process. Applicants submit detailed information about their email practices, technical infrastructure, and consent management procedures.
CSA reviews applications against their criteria covering authentication, list management, complaint handling, content standards, and organizational practices. Technical audits verify proper implementation of required mechanisms.
Approved senders receive certification and inclusion in the CSA whitelist. Ongoing monitoring ensures continued compliance. Violations can result in warnings, suspension, or certification revocation. Annual fees support the program based on sender volume.
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