How do I identify the cause of the blocklisting?
Blocklist information:
- Lookup pages often show listing reason
- May reference specific incidents or dates
- Some provide evidence or samples
Correlation analysis:
- What sending occurred just before listing?
- Any unusual volume or list sources?
- New campaigns or segments?
Common causes:
- Spam trap hits (purchased or old lists)
- Complaint volume spikes
- Compromised accounts sending spam
- Authentication failures
- Malware or phishing content
Investigation:
- Review feedback loop reports
- Check for unusual sending patterns
- Audit recent list additions
The violation citation often indicates the offense. Cross-reference with your activity logs.
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