How can broken CNAME or tracking domains affect deliverability?
Broken CNAME effects:
- Links do not resolve or redirect properly
- SSL certificate errors
- Click tracking fails
- Open tracking fails
Deliverability impact:
- ESP may fall back to shared tracking domain
- Shared domains have mixed reputation
- Broken links look suspicious to filters
- Recipients see errors, may report as spam
Diagnosis:
- Test links in emails
- Verify CNAME resolves correctly
- Check SSL certificate validity
- Confirm tracking records in ESP
Prevention:
- Monitor tracking domain health
- Alert on CNAME or SSL issues
- Test after any DNS changes
Broken waybill tracking makes shipments look suspicious and causes delivery issues.
Need personalized help?
Diagnose and fix tracking domain configuration issues. Open an AI assistant with your question pre-loaded — just add your details and send.
Was this answer helpful?
Thanks for your feedback!