How do I A/B test sending frequency?
Frequency testing requires longer timeframes and different measurement approaches than content tests:
Assign segments to different frequencies: One group receives weekly emails, another receives twice weekly, another receives daily. Maintain assignments over extended periods.
Measure over time: Frequency effects compound. Short tests miss long-term engagement decay or unsubscribe accumulation.
Track multiple metrics:
Per-email engagement (opens, clicks). Cumulative engagement over the test period. Unsubscribe rates and complaints. Long-term revenue or lifetime value.
Watch for fatigue signals: Declining open rates over time, increasing unsubscribes, complaint spikes.
Consider segment differences: Optimal frequency varies by engagement level. Your most active subscribers may tolerate more.
Frequency testing answers "how much is too much." Push until you find the point of diminishing returns.
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