What is “over quota”?
- Over quota indicates mailbox storage exhausted:
- What it means:
- Recipient has used all allocated storage. No space for new messages. Message cannot be delivered.
- Typical codes:
- 452 (temporary) or 552 (permanent). 5.2.2 or 4.2.2 enhanced codes. "Mailbox full" or "over quota" in message.
- Why mailboxes fill up:
- Heavy email volume. Large attachments accumulated. User does not manage inbox. Free tier with limited storage.
- Handling:
452: Treat as soft bounce, retry. 552: May indicate persistent issue. Multiple consecutive failures: Consider suppression.
- Signals about recipient:
- May indicate inactive or abandoned mailbox. User may not be managing email. Questionable address quality.
- Over quota is a full cargo hold. No new deliveries until space is cleared.
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