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Over Quota Bounces Explained — Understand why "over quota" blocks delivery—and what you can do. Learn More →

What is “over quota”?

  • Over quota indicates mailbox storage exhausted:
  • What it means:
  • Recipient has used all allocated storage. No space for new messages. Message cannot be delivered.
  • Typical codes:
  • 452 (temporary) or 552 (permanent). 5.2.2 or 4.2.2 enhanced codes. "Mailbox full" or "over quota" in message.
  • Why mailboxes fill up:
  • Heavy email volume. Large attachments accumulated. User does not manage inbox. Free tier with limited storage.
  • Handling:

452: Treat as soft bounce, retry. 552: May indicate persistent issue. Multiple consecutive failures: Consider suppression.

  • Signals about recipient:
  • May indicate inactive or abandoned mailbox. User may not be managing email. Questionable address quality.
  • Over quota is a full cargo hold. No new deliveries until space is cleared.
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