How do you test automation improvements without breaking flows?
Testing improvements without disrupting live automation requires careful approach:
A/B testing: Split traffic between current and proposed versions. Run concurrently to control for time-based factors. Measure performance difference statistically.
Staged rollout: Apply changes to small percentage first. Monitor for issues before expanding. Roll back quickly if problems emerge.
Shadow testing: New version runs in parallel but does not send. Compare what would have happened to current results. Validate before switching.
Isolated test segments: Define specific segment for testing. Apply changes only to that segment. Compare to control segment performance.
Rollback planning: Document current state before changes. Define rollback triggers and process. Test rollback procedure before needed.
Live automation serves real customers. Testing must protect them from experiments gone wrong.
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