What is a “non-standard bounce” (custom message)?
A non-standard bounce deviates from RFC specifications:
What makes it non-standard:
Custom SMTP codes beyond RFC definitions. Proprietary message formats. Provider-specific reason strings. Unique error identifiers.
Examples:
Microsoft's "RP-001" rate limiting codes. Gmail's detailed policy messages. Custom spam filter responses. Legacy system quirks.
Challenges:
Requires provider-specific parsing. Documentation may be incomplete. Can change without notice. May not fit standard categories.
Handling approaches:
Build provider-specific rules. Fall back to conservative classification. Track and analyze unknown patterns. Update dictionaries as patterns emerge.
Non-standard bounces are local customs. Each port has rules not in the international guidebook.
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