How do relay errors differ from DNS issues?
Relay errors and DNS issues are fundamentally different:
DNS issues:
Cannot find the server. Domain or hostname does not resolve. No route to destination. Happens before connection.
Relay errors:
Server found and connected. Server refuses to forward mail. Policy or authorization problem. Happens during SMTP conversation.
Relay error causes:
Wrong server for this domain. Authentication required. Anti-relay policies. Server not configured to accept for domain.
Typical error messages:
DNS: "Host not found," "MX lookup failed." Relay: "Relay access denied," "Relaying not permitted."
Resolution approaches:
DNS: Verify domain and records. Relay: Verify server configuration and authorization.
DNS failure is not finding the harbor. Relay denial is the harbor refusing your cargo.
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