What’s the difference between “message too frequent” vs “policy violation”?
"Message too frequent" and "policy violation" differ in cause and resolution:
Message too frequent (rate-based):
You are sending too fast or too much. Temporary condition. Resolution: Slow down, spread sends. Will resolve with patience. 4xx codes typical.
Policy violation (rule-based):
You broke a specific rule. May be temporary or permanent. Resolution: Fix the violation. Requires identifying and addressing cause. 5xx codes common.
Policy violation examples:
Authentication failure. Content policy breach. Recipient opt-out ignored. TLS requirement not met.
Key distinction:
Rate issues resolve by waiting. Policy issues require action. Rate limits ease automatically. Policy fixes need investigation.
"Too frequent" is driving too fast. "Policy violation" is running a red light. Different infractions, different responses.
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