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SMTP 553 Error — Fix invalid mailbox names and format errors immediately. Resolve Now →

What does 553 mean?

  • SMTP 553 indicates mailbox name issues:
  • What it means:
  • The mailbox name in the address is not valid. The format may be wrong or violate server policies.
  • Common causes:

Invalid address format: Malformed email address. Policy violation: Address type not allowed. Character restrictions: Unsupported characters in address. Role address rejection: Server blocking certain address types.

  • Typical message examples:
  • "553 Mailbox name not allowed" "553 Invalid recipient" "553 Requested action not taken: mailbox name not allowed"
  • Response:
  • Verify the address format is correct. Check for typos or encoding issues. Suppress if address is confirmed invalid.
  • 553 says "that name is not valid here." Check the address format and spelling.
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