What if emails are accepted but not visible?

Possible locations:

• Spam folder
• Quarantine
• Other tab (Promotions, Updates)
• Silently discarded post-acceptance

Diagnosis:

• Seed testing to check placement
• Ask real recipients to check spam
• Use panel data services
• Review engagement metrics by provider

Silent filtering:

• Accepted but filtered to spam
• No bounce, but no inbox
• Common with reputation issues

Resolution:

• Same as reputation recovery
• Rebuild trust through engagement
• Send to engaged users to rebuild

Cargo accepted at the dock but never reaching the warehouse. Check internal routing.