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Transactional Email Problems? — Decide whether to keep or isolate transactional sends safely. Get Guidance →

How to decide whether to continue transactional emails?

Continue transactional if:

  • Separate IP from marketing
  • Separate subdomain with isolated reputation
  • Transactional metrics remain healthy
  • Business-critical (passwords, receipts, confirmations)

Stop or limit transactional if:

  • Shares infrastructure with affected marketing
  • Transactional also showing problems
  • Blocklist affects all sending

Mitigation options:

  • Throttle volume if continuing
  • Monitor closely for contamination
  • Have backup sending path ready

Transactional streams are high-value and high-engagement. Protect them from marketing reputation problems.

Essential cargo may still ship if using clean vessels and routes.

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