How to decide whether to continue transactional emails?
Continue transactional if:
- Separate IP from marketing
- Separate subdomain with isolated reputation
- Transactional metrics remain healthy
- Business-critical (passwords, receipts, confirmations)
Stop or limit transactional if:
- Shares infrastructure with affected marketing
- Transactional also showing problems
- Blocklist affects all sending
Mitigation options:
- Throttle volume if continuing
- Monitor closely for contamination
- Have backup sending path ready
Transactional streams are high-value and high-engagement. Protect them from marketing reputation problems.
Essential cargo may still ship if using clean vessels and routes.
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