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Authentication vs. Reputation? — Tell them apart and fix the real problem. Diagnose Now →

How can authentication failure mimic reputation loss?

Similar to reputation issues:

  • Increased spam folder placement
  • Higher bounce rates
  • Delivery rejections

Key differences:

  • Sudden onset (when authentication broke)
  • Affects all mail equally
  • Headers show authentication failures
  • Postmaster tools show auth errors

Diagnosis:

  • Check email headers for Authentication-Results
  • Look for spf=fail, dkim=fail, dmarc=fail
  • Review Postmaster Tools authentication section

Common causes:

  • DNS changes breaking records
  • ESP configuration changes
  • DKIM key rotation issues
  • SPF record modifications

Expired credentials look like a bad reputation to inspectors. Fix the paperwork first.

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