How do I measure CTA test success (clicks, conversions)?
CTA test measurement flows from immediate action to business outcome:
Primary metric: Click rate measures the CTA's direct job of generating clicks. Calculate as clicks divided by delivered or opened emails depending on your standard.
Validation metric: Conversion rate ensures clicks translate to desired actions. A CTA that wins clicks but loses conversions may be over-promising.
Business metric: Revenue or value for commercial emails. Consider both conversion rate and average order value.
Quality indicators: Bounce rate from landing page, time on site, pages per session. These reveal whether clicks represent genuine interest.
Segment analysis: Check if CTA performance varies by device, audience segment, or time of day.
A clicked CTA is only successful if something valuable happens next. Always validate click wins with downstream metrics.
Was this answer helpful?
Thanks for your feedback!