What’s the difference between inclusive and accessible language?

Accessible language ensures content works for people with cognitive disabilities-clear, simple, jargon-free writing. Inclusive language avoids excluding or marginalizing groups-gender-neutral terms, avoiding stereotypes, respecting identity.

Accessible language practices: Plain language, short sentences, common vocabulary, clear structure, defined acronyms. Inclusive language practices: Gender-neutral defaults ("they" instead of "he/she"), avoiding ableist metaphors ("crazy," "blind spot"), respecting cultural diversity, avoiding assumptions about family structure or identity.

Both are aspects of writing that works for everyone. Accessible language helps users with cognitive impairments and non-native speakers. Inclusive language respects diverse identities and experiences. Neither has downsides-clear, respectful writing is just better writing. Professional email programs incorporate both standards.