Skip to main content

How can you A/B test personalized elements?

A/B testing personalization requires isolating the personalization variable from other factors. The classic test: personalized subject line vs. generic. Does \"Sarah, your weekly picks\" outperform \"Your weekly picks\"? Split your audience randomly, keep everything else identical, and measure opens. For body content, compare personalized product recommendations against curated staff picks-does algorithmic personalization actually convert better than human curation?

The methodology matters more than the mechanics. Ensure your sample sizes are statistically significant-small tests produce unreliable results. Run tests long enough to account for variance (at least a full send cycle, ideally more). And be specific about what you're measuring: personalization might boost opens but not clicks, or vice versa. Define your success metric before testing, not after.

Don't forget to test personalization depth and type, not just presence vs. absence. Does first-name personalization outperform company-name personalization for B2B? Do behavior-based recommendations beat demographic-based ones? Sometimes simpler personalization wins-not because deep personalization doesn't work, but because your data quality doesn't support it. Testing personalization isn't just about proving it works; it's about finding which personalization approaches work for your specific audience with your specific data.