How long should you keep both ESPs active during transition?
Running both ESPs simultaneously provides safety margin during transition. Don't cancel the old ESP too quickly.
Minimum parallel period: 4-8 weeks
Week 1-2: New ESP set up, testing, initial warmup
Week 3-4: Gradual traffic shift, monitoring closely
Week 5-6: Majority of traffic on new ESP, old ESP handling remainder
Week 7-8: Final migration, verification, documentation
Why keep the old ESP active:
Rollback capability: If new ESP has problems, you can shift traffic back
Warmup buffer: Old ESP handles volume while new IPs warm
Data access: Historical reports, tracking data, suppression sync
Link preservation: Old tracking links in sent emails continue working
When to deactivate old ESP:
All traffic successfully moved
New ESP metrics stable and healthy
Historical data exported or no longer needed
Tracking links in old emails expired or redirected
Confident you won't need rollback
After deactivation:
Remove old ESP from SPF record
Keep DKIM records for a while (signed emails may still be forwarded)
Archive exported data
Document the completed migration
Don't scuttle the old ship until the new one has proven seaworthy.
Was this answer helpful?
Thanks for your feedback!