How to move sender reputation between ESPs?
- Reputation doesn't transfer directly between ESPs, but different components behave differently during migration.
- Domain reputation:
- Stays with your domain regardless of ESP
- Continues from previous sending history
- Transfer is automatic if you use the same domains
- Dramatic pattern changes may still affect it
- IP reputation:
- Stays with the old IPs; doesn't transfer
- New ESP means new IPs that need warming
- Start from scratch building IP reputation
- This is the biggest migration challenge
- Strategies to preserve reputation:
- Gradual migration: Split traffic, slowly shifting volume to new ESP as its IPs warm
- Prioritize engaged recipients: Send to most engaged subscribers first from new ESP
- Maintain consistency: Keep sending domains, patterns, and content similar
- Don't go dark: Gaps in sending hurt reputation; maintain regular cadence
- What you can transfer:
- Suppression lists (protect from re-damaging reputation)
- Engagement data (to segment for warmup)
- Best practices and learnings
- Documentation of what worked
Your domain's logbook travels with you; the ship's reputation stays with the ship. New vessel means proving yourself again at every port.
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