How do you reach out to Microsoft via SNDS or support?

SNDS (Smart Network Data Services):

• Register IPs for reputation visibility
• View status, complaints, trap hits
• Primary diagnostic tool

JMRP (Junk Mail Reporting Program):

• Feedback loop for complaints
• Register to receive spam reports
• Essential for suppression

Support requests:

• Forms for specific delivery issues
• Mitigation requests for blocks
• Requires detailed information

Effective communication:

• Reference SNDS data
• Show authentication compliance
• Provide volume and complaint data
• Be specific about the problem

Use Microsoft's monitoring tools, then escalate through official support with data.