How do you reach out to Microsoft via SNDS or support?
Microsoft sender communication:
SNDS (Smart Network Data Services):
Register IPs for reputation visibility
View status, complaints, trap hits
Primary diagnostic tool
JMRP (Junk Mail Reporting Program):
Feedback loop for complaints
Register to receive spam reports
Essential for suppression
Support requests:
Forms for specific delivery issues
Mitigation requests for blocks
Requires detailed information
Effective communication:
Reference SNDS data
Show authentication compliance
Provide volume and complaint data
Be specific about the problem
Use Microsoft's monitoring tools, then escalate through official support with data.
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