How do you gradually reintroduce colder segments?
Reintroducing colder segments:
Prerequisites:
Safe segment metrics stable for 2+ weeks
Postmaster reputation improving
No blocklist issues
Expansion process:
Add small portion of next engagement tier
Maybe 10-20% of current volume
Monitor for 3-5 sends
If stable, add more
Tiers to add:
60-day engagers first
Then 90-day engagers
180-day engagers with extreme caution
Never re-add truly cold segments
Warning signs to pause:
Open rates dropping
Complaints increasing
Postmaster reputation declining
Expansion is a privilege earned by stable metrics.
Gradually expand routes as trust rebuilds. Pull back immediately if problems emerge.
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