How does positive engagement influence ISPs post-crisis?
Signal to providers:
- Recipients want this mail now
- Sender has improved practices
- Different behavior from crisis period
Cumulative effect:
- Each positive interaction adds to new pattern
- Over time, new pattern overrides old
- Algorithms learn updated behavior
Speed of influence:
- Takes weeks, not days
- Consistent positive signals required
- Single good campaigns not enough
What providers observe:
- Engagement rates improving
- Complaints decreasing
- Recipients interacting positively
- Sustained pattern change
- Consistent good behavior over time teaches new expectations.
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