How to identify a compromised sending account?
Volume anomalies:
- Sudden large volume increases
- Sending at unusual hours
- Volume far exceeding normal patterns
Content anomalies:
- Messages you did not create
- Spam or phishing content
- Unfamiliar templates or links
Recipient anomalies:
- Bounces to unknown addresses
- Sending to addresses not in your list
- International destinations you do not serve
External signals:
- Blocklist listings citing spam
- Abuse reports you did not expect
- ESP notifications of suspicious activity
Response:
- Secure account immediately
- Change passwords
- Review access and API keys
- Hijacked ship sending unauthorized cargo. Retake control and secure access.
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