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Root Causes Checklist — Diagnose list, auth, and DNS issues holding you back. Run a check →

What are common root causes of deliverability problems?

List quality issues:

  • Purchased or harvested lists
  • Old, unengaged addresses
  • Spam traps
  • Invalid addresses

Authentication problems:

  • Broken SPF, DKIM, DMARC
  • DNS configuration errors
  • Alignment failures

Reputation damage:

  • High complaint rates
  • Blocklist listings
  • Low engagement patterns

Sending practice issues:

  • Volume spikes without warmup
  • Irregular sending patterns
  • Poor segmentation

Content problems:

  • Spam trigger words
  • Suspicious links
  • Poor formatting
  • Most problems trace back to one or more of these categories.

Cargo problems, ship problems, captain problems, or navigation problems. Most incidents fit these categories.

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