How to decide whether to continue transactional emails?
Transactional email continuation criteria:
Continue transactional if:
Separate IP from marketing
Separate subdomain with isolated reputation
Transactional metrics remain healthy
Business-critical (passwords, receipts, confirmations)
Stop or limit transactional if:
Shares infrastructure with affected marketing
Transactional also showing problems
Blocklist affects all sending
Mitigation options:
Throttle volume if continuing
Monitor closely for contamination
Have backup sending path ready
Transactional streams are high-value and high-engagement. Protect them from marketing reputation problems.
Essential cargo may still ship if using clean vessels and routes.
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